Privacy Policy
Effective Date: 20.01.2025
At Multisoft Solutions, we respect your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website multisofts.com or purchase from us.
1. Information We Collect
We collect and process the following types of information:
a) Personal Information
When you make a purchase, register an account, or contact us, we may collect:
Your name
Email address
Phone number
Shipping and billing addresses
Payment details (processed securely through trusted third-party payment gateways)
b) Non-Personal Information
We automatically collect certain data to improve our website and services, including:
IP address
Browser type and version
Device information
Pages visited on our website
Cookies and similar tracking technologies
2. How We Use Your Information
We use your data for the following purposes:
To process and deliver your orders.
To respond to your queries and provide customer support.
To improve our website’s functionality and user experience.
To send you updates, promotional offers, or newsletters (only if you opt-in).
To comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell, rent, or trade your personal data with third parties. However, we may share your information in the following cases:
With Service Providers: We may share data with trusted third parties (e.g., payment processors, delivery services) to fulfill your orders.
Legal Compliance: If required by law or to protect our rights, we may disclose information to government authorities.
Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
Recognize you during future visits.
Save your preferences and cart items.
Analyze site performance and user behavior.
You can manage or disable cookies through your browser settings, but note that this may affect some website functionalities.
5. Data Security
We take the security of your personal information seriously. We use industry-standard encryption and secure servers to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
As a user, you have the following rights regarding your personal data:
Access, update, or delete your data.
Opt out of receiving promotional communications.
Request information about how your data is processed.
To exercise these rights, please contact us at info@multisofts.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any information.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page, and the "Effective Date" will be revised accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@multisofts.com
Phone: +91 90360 30200